Privacy Policy

Welcome to ManpasandKart.com, owned and operated by Manpasand Agro Food Pvt. Ltd.

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.

By accessing or using ManpasandKart.com, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

To provide you with a seamless shopping experience, we may collect the following information.

Personal Information

When you register an account or place an order, we may collect your full name, mobile number, email address, billing address, shipping address, city, state, PIN code, order history, and payment details that are securely processed through our payment partners.

Automatically Collected Information

When you browse our website, we may automatically collect your IP address, browser type, device information, operating system, pages visited, date and time of your visit, website usage data, and information collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to process and deliver your orders, confirm and track purchases, process returns, refunds, and replacements, provide customer support, respond to your enquiries and feedback, improve our products and services, personalize your shopping experience, inform you about promotions and new products where permitted by law, detect and prevent fraud, and comply with applicable legal and regulatory requirements.

3. Payment Security

All online payments made on ManpasandKart.com are processed through trusted and secure payment gateway providers.

For your security, we do not store your complete debit card details, credit card details, CVV, UPI PIN, or internet banking credentials on our servers.

4. Order Fulfilment & Delivery

To process and deliver your orders, we may share your name, shipping address, mobile number, and order details with our trusted logistics and courier partners. This information is used solely for order processing, shipment tracking, and successful delivery.

5. Marketing Communications

Where permitted by law or with your consent, we may send you order confirmations, delivery updates, promotional offers, discount coupons, new product launches, festival offers, and important service announcements.

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

6. Cookies

We use cookies and similar technologies to keep you signed in to your account, remember items in your shopping cart, improve website performance, understand customer preferences, analyse website traffic, and enhance your overall shopping experience.

Most web browsers allow you to control or disable cookies through their settings. Please note that disabling cookies may affect certain website features.

7. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with trusted courier and delivery partners, payment gateway providers, IT service providers, hosting partners, analytics and marketing service providers, and government authorities or regulatory agencies where required by applicable law.

Each service provider is expected to protect your information and use it only for the services they perform on our behalf.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Although we strive to protect your information, no online system can guarantee complete security. We encourage you to keep your account credentials confidential.

9. Your Rights

Subject to applicable laws, you may request access to your personal information, correction of inaccurate information, updates to your account details, deletion of your account where legally permissible, and withdrawal of consent for promotional communications.

To exercise these rights, please contact us at support@manpasandspices.com.

10. Data Retention

We retain your information only for as long as necessary to complete your orders, maintain order history, process returns and refunds, comply with tax, accounting, and legal obligations, resolve disputes, and enforce our policies.

Once your information is no longer required, it will be securely deleted or anonymized where appropriate.

11. Third-Party Websites

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies before sharing any personal information.

12. Children's Privacy

ManpasandKart.com is intended for users who are at least 18 years of age, or who access the website under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately upon being posted on ManpasandKart.com. We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Manpasand Agro Food Pvt. Ltd.

Website: www.manpasandkart.com

Email: support@manpasandspices.com

We will make reasonable efforts to respond to your queries promptly.

Our Commitment to Your Privacy

At ManpasandKart.com, your trust is important to us. We collect only the information necessary to provide a secure, convenient, and enjoyable shopping experience. We are committed to protecting your personal information and handling it responsibly in accordance with applicable laws and industry best practices.